Question 1

Is The SnapInsta free?

Accepted Answer

Yes. You can use the download tools without buying a subscription or creating a website account. Batch and ZIP downloads have limits listed on their tool pages.

Question 2

Can I download Instagram videos on iPhone or Android?

Accepted Answer

Yes, you can use the website in your phone's browser. On iPhone, look for the saved file in the Downloads folder in Files. On Android, open Downloads in Chrome or your file manager.

Question 3

Do I need to log in to Instagram?

Accepted Answer

You do not need to enter an Instagram password on The SnapInsta to download supported public posts. Private content uses a separate tool and requires access you already have to the post.

Question 4

Can I download videos in HD or 4K?

Accepted Answer

Choose from the resolutions shown for your link. The available quality depends on the files returned from Instagram; some posts have fewer options than others. The downloader cannot turn a low-resolution video into a higher-quality original.

Question 5

Can I save every photo in a carousel?

Accepted Answer

Use the Instagram photo downloader to save the photos returned for a post individually, or use the image ZIP option when available. Check the previews to see which items were found. Videos in a mixed carousel need their own download.

Question 6

Why is an Instagram link not downloading?

Accepted Answer

First, open the link on Instagram and check that the post is still available. Copy its link again and try once more. Private posts, expired Stories and temporary connection problems can prevent a download.

Question 7

Where are my downloaded photos and videos?

Accepted Answer

Check your browser's downloads list for the file and its location. On a phone, a download may be in Files or Downloads before it appears in your photo library. If no file is listed, the download may not have completed.

Question 8

Can I download from a private Instagram account?

Accepted Answer

Use the Private Downloader for a post you can already view in your own Instagram account. It has a separate process that uses the page's HTML source. It cannot open a private account for you.